Pay My Bill

For your convenience, you can Pay Your Bill by phone or online, 24/7/365.

Pay by phone at 877-225-9298 using your 6-digit Account Number located on your Water Bill.

You will need to setup an account to pay online. Register using your Name and 6-digit Account Number, which are located on your Water Bill. The Name must match exactly as it is shown on your bill. Once registered, access your online account using your email address and password. If you have any questions, please call SVUD at 423-344-8440.

Pay My Bill
Service Area Map

Establish Service

Learn More

Applications & Forms

Important documents and information to establish or update water service.

Rates & Fees

Learn more about how your water bill is calculated.

Frequently Asked Questions

Visit our Frequently Asked Questions page for answers to common questions.

Water Quality Report

Our water meets all of EPA’s health standards. We have conducted numerous tests for over 80 contaminants that may be in drinking water.

ServLine

All Customers are now automatically enrolled with Servline Water Loss Protection with a small monthly fee. Water Line protection is also available with an additional fee.
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How to Read Your Water Meter

If you have a leak your water and sewer bill will be higher than normal.  Follow these simple steps to determine if you have a leak in your water or lawn sprinkler lines.